Shipping policy
EU Shipping
1) For all Products, PostNL will be used as a carrier from the Netherlands and local carriers will continue the delivery.
1) For all Products, PostNL will be used as a carrier from the Netherlands and local carriers will continue the delivery.
2) Orders will be sent without a Bill and inside a discrete Bubble wrap envelope and without our Brand name on the envelope.
3) All our orders will be processed and once a week.
EU Delivery time
1) The delivery time within all European countries can vary between 1 and 2 weeks.
2) In cases with longer delivery times, no refunds are accepted.
1) The delivery time within all European countries can vary between 1 and 2 weeks.
2) In cases with longer delivery times, no refunds are accepted.
3) In case of misplacements, please contact us to find a solution.
4) Track & Trace Every EU shipment comes with a Track & Trace which is sent to you via code via E-Mail. To inform you accurately about the status of your order.
4) Track & Trace Every EU shipment comes with a Track & Trace which is sent to you via code via E-Mail. To inform you accurately about the status of your order.
Discreet shipping
With TerpyZ, you don't need to worry. All our packaging is completely discreet, only you will know what your parcel contains. The outside of the package simply displays your address, our (return) address, and the necessary postage information. Our return adress will contain our Trade name "Diversity Innovations" so the packages are shipping under a discreet name. The TerpyZ brand name will nowhere be mentioned, apart from the packaging.
Disclaimer
1)Please note that TerpyZ will not be held accountable for any incorrect information/details provided by the customer. Incorrect customer information resulting in incorrect delivery, non-delivery, detainment or charges will remain at the customer's responsibility.
2) The customer is fully liable for any order shipped, once it leaves our warehouse. TerpyZ can't be held responsible or liable for any product content or charges involved should your parcel be stopped by any international customs process.
3) Legal notice
The seeds are sent with the restriction that the customer is not going to use them against the current law in his country, all responsibilities of a misuse of the seeds in Brazil or in any other country of the world is the responsibility of the buyer, Experiencia Natural declines any responsibility.
We strongly request that customers have all the necessary permits and documentation in order to receive the seeds correctly, Natural Experience cannot be held responsible for any legal or customs problems.
Free Shipping
All European orders above €150.00 will receive Free-shipping.
Standard Shipping costs (Orders €0.00-€150.00)
TerpyZ charges a contribution for the shipping of each order under €150.00. The costs are automatically calculated based on the purchase amount and the country of delivery. To get a complete overview, please see the table below.
| Location | Order Condition | Price |
| Austria | €0.00–€150.00 | €9,99 |
| Belgium | €0.00–€150.00 | €9,99 |
| Bulgaria | €0.00–€150.00 | €12,99 |
| Croatia | €0.00–€150.00 | €12,99 |
| Czechia | €0.00–€150.00 | €12,99 |
| Denmark | €0.00–€150.00 | €9,99 |
| Estonia | €0.00–€150.00 | €12,99 |
| Finland | €0.00–€150.00 | €12,99 |
| France | €0.00–€150.00 | €9,99 |
| Germany | €0.00–€150.00 | €9,99 |
| Georgia | €0.00–€150.00 | €14,99 |
| Greece | €0.00–€150.00 | €12,99 |
| Hungary | €0.00–€150.00 | €12.99 |
| Ireland | €0.00–€150.00 | €12,99 |
| Italy | €0.00–€150.00 | €9,99 |
| Latvia | €0.00–€150.00 | €12,99 |
| Lithuania | €0.00–€150.00 | €12,99 |
| Luxembourg | €0.00–€150.00 | €9,99 |
| Malta | €0.00–€150.00 | €12,99 |
| Netherlands | €0.00–€150.00 | €7,99 |
| Poland | €0.00–€150.00 | €12,99 |
| Portugal | €0.00–€150.00 | €12,99 |
| Romania | €0.00–€150.00 | €12,99 |
| Slovakia | €0.00–€150.00 | €12,99 |
| Slovenia | €0.00–€150.00 | €12,99 |
| Spain | €0.00–€150.00 | €9,99 |
| Sweden | €0.00–€150.00 | €9,99 |
| United Kingdom | €0.00–€150.00 | €9,99 |
| Region | Country | Authorized Retailer | Shipping & Logistics Notes |
|---|---|---|---|
| EUROPEAN UNION | ALL EU COUNTRIES |
TerpyZ Direct Alchimia Seedsman Mr. Hanf Seeds24 |
Standard Intra-EU Shipping. Free shipping >€150 via TerpyZ.eu. Discreet "Diversity Innovations" packaging provided for customer privacy. |
| EUROPE (DACH) | Austria |
Cannapot Mr. Hanf Seeds24 |
Domestic Hubs. Fast delivery (1-2 days). "Letter Orders" (Mail-in payment) available for enhanced privacy via Mr. Hanf. |
| Germany |
Mr. Hanf Seeds24 Alchimia |
High Efficiency. Delivery to "Packstations" available via Mr. Hanf. Transit 2-4 days. |
|
| Switzerland |
Mr. Hanf Cannapot |
Non-EU Destination. Subject to customs clearance. Buyers utilizing cross-border parcel pickup services (e.g., in DE/AT) assume all responsibility for legal importation into Switzerland. |
|
| EUROPE (Specifics) | France | Alchimia |
Fast Courier. GLS/UPS from Spain (24-48h). Subject to standard intra-EU transit regulations. |
| Poland | Wolne Konopie |
Domestic Stockists Available. Use local partners for fast domestic courier (InPost/DPD). |
|
| Spain | Alchimia | Domestic Shipping. 24h delivery available. | |
| Benelux (BE/NL/LU) | Alchimia | Discreet envelope packaging available upon request for enhanced privacy. | |
| Scandinavia (DK/SE/FI) |
Alchimia Mr. Hanf |
Minimalist packaging options are available. Customers are responsible for verifying compliance with local import regulations prior to ordering. | |
| EUROPE (Non-EU) | United Kingdom |
Seedsman Alchimia |
Seedsman Recommended for localized domestic UK shipping. Alchimia ships from Spain (subject to standard UK customs clearance, 5-10 days). |
| Norway / Iceland |
Cannapot Mr. Hanf |
Subject to Customs Control. Standard postal services with discreet packaging are recommended over private couriers. Buyers assume full responsibility for import compliance. | |
| Turkey |
Mr. Hanf Seedsman |
Subject to Local Regulations. Discreet shipping options are utilized for customer privacy. Buyers must verify local compliance. | |
| Russia | Cannapot | Subject to International Trade Restrictions. Service limited. Cryptocurrency accepted. The seller assumes no liability for items rejected by authorities or unfulfilled shipments. | |
| NORTH AMERICA | USA |
Brotanical Gardens SoCal Seed Vault Stellar Seeds Seedsman |
Domestic Stockists Available. Order via Brotanical, SoCal, or Stellar for 3-5 day USPS delivery (Domestic shipping, no international border clearance required). |
| Canada |
Seedsman Alchimia |
International shipments only (15-30 days). Subject to CBSA clearance. Delivery guarantee add-ons are recommended. Buyers are responsible for adherence to CBSA regulations. | |
| Mexico | Alchimia | Tracked and insured shipping required. Transit 20-30 days. Import compliance is the buyer's responsibility. |
|
| LATIN AMERICA | Costa Rica |
Alchimia Mr. Hanf |
Specifically listed destination. Transit 20-30 days. |
| Argentina / Chile | Alchimia | Reliable service established. Transit 20-30 days. | |
| Brazil | Mr. Hanf | Subject to Strict Import Protocols. Discreet packaging provided. Expect 30+ day transit. Buyers assume all legal responsibility for clearance. | |
| AFRICA | South Africa | Premium King Seeds |
Domestic Stockist. Use Premium King for local EFT payment and domestic courier. |
| Egypt | Mr. Hanf | Subject to Import Restrictions. Discreet packaging implemented for privacy. Customers are solely responsible for compliance with regional laws. | |
| Morocco | Alchimia | Serviced efficiently from Spain (20-30 days). | |
| ASIA / OCEANIA | Thailand |
Alchimia Mr. Hanf |
Standard shipping available. Customers are responsible for verifying local agricultural regulations prior to ordering. |
| Japan | Alchimia | Sold Strictly as Collectible Souvenirs. Germination or cultivation is explicitly prohibited to comply with local laws. | |
| Australia | Cannapot | Subject to Strict Biosecurity Regulations. Minimalist packaging options available. Customers are solely responsible for import compliance. No liability is assumed for items rejected by border authorities. |
Legal Disclaimer: All seeds are sold strictly as novelty items, botanical specimens, or collectible souvenirs. Customers are solely responsible for familiarizing themselves with and strictly complying with their local, regional, and national laws regarding the importation, possession, or germination of these items. We assume no liability for packages intercepted by customs, nor do we promote, condone, or encourage illegal activities.